SHIPPING & RETURNS
SHIPPING POLICY
COST & FREIGHT – SHIPMENT & INSURANCE
The Equipment is sold on a “Cost & Freight” basis, and CSE Gym Equipment will arrange shipment. We shall not be liable or responsible for any damages that may occur to the Equipment after it has been shipped from our premises. Customer shall be responsible for procuring its own insurance on the Equipment from the date and point of shipment from Our Premises.
DELIVERY
CSE GYM EQUIPMENT does not guarantee delivery by a specific date, and Customer acknowledges that any proposed date provided by CSE GYM EQUIPMENT shall only be an estimated date. In no way is this a “time is of the essence” clause; nevertheless, CSE GYM EQUIPMENT will use its best efforts to deliver the Equipment to Customer by the proposed date or as soon as possible thereafter. If delivery becomes impossible or is delayed for more than 60 days from the proposed delivery date, CSE GYM EQUIPMENT will at Customer’s request provide Customer with a full refund of any money paid to it by Customer for the Equipment.
INSPECTION
Customer agrees to inspect the Equipment prior to shipment. If Customer fails to do so, it shall be prima facie evidence that the Equipment was in good working order and without any damage at shipment.
DEFAULT ON PAYMENT & LIQUIDATED DAMAGES
RECEIVING DELIVERY
Once your fitness equipment has shipped, you will an receive an automatic email that you can track your shipment with on-line using your order number and zip code. You can also call us to check on the status of your order. You will also be contacted by one of our select freight partners to arrange a convenient delivery time.
When you receive your delivery, you must inspect the item for an apparent damage. If the damage appears to be small or cosmetic, accept the delivery. You always have free in home labor on all Gym Pros new products and we will quickly arrange for your identical part to be replaced in your home. If the item has excessive damage, then you should refuse the shipment completely. Most freight carriers will have you sign-off after inspecting the package. In this event, please contact us immediately and we will expedite an identical order. Finally, if you discover damage to your product after opening the carton, please contact CSE GYM EQUIPMENT or the shipping carrier within 2 business days to receive a replacement. The shipping company will determine if the damage was indeed from the delivery and is obligated to replace the item if there is excessive damage.
FREE SHIPPING PROMOTION
CSE GYM EQUIPMENT offers a shipping promotion, the free shipping is for standard curbside delivery on any items over $400.00. If a customer elects for Threshold or Premium White Glove Service, they will just pay the difference in the shipping costs. Depending on the item, our Experienced and Knowledgeable Fitness Experts will advise you on the price to upgrade your shipping service.